Last updated: 13/09/2024

At Longview Electrical Ltd T/A Monitor My Solar, we take your privacy seriously. This Privacy Policy outlines the types of personal information we collect, how we use and protect that information, and your rights regarding your personal data when you use our Alexa skill.

1. Information We Collect

When you use our Alexa skill, we may collect the following types of information:

• 1.1 Personal Information: Alexa User Information, such as your Amazon account name, email address, etc.
• 1.2 Usage Data: Information about how you interact with the Alexa skill.
• 1.3 Device Information: Information about your device, like type, model, and IP address.

2. How We Use the Information

We use the information collected for various purposes, including delivering service, improving the skill, and personalizing the experience.

3. Sharing Your Information

We do not sell or trade your personal information. We may only share information with service providers or for legal compliance.

4. Data Retention

We retain your data only as long as necessary to provide services or comply with legal obligations.

5. Your Rights

• Access: You can request to view the personal data we hold about you.
• Correction: Request correction of inaccurate information.
• Deletion: Request deletion of your data in certain circumstances.
• Opt-Out: Disable the Alexa skill at any time.

6. Security

We take measures to safeguard your personal data but cannot guarantee complete security.

7. Children’s Privacy

Our Alexa skill is not intended for users under 13. We do not knowingly collect data from children.

8. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page.

9. Contact Us

If you have any questions, contact us at:
Email: support@monitormy.solar
Address: Gavin Tower, Boasts industrial park, beccles, NR347SA.

Terms of Use

Effective Date: 13/09/2024

By enabling and using the Monitor My Solar (“Skill”), you agree to be bound by the following Terms of Use. Please read these Terms carefully before using the Skill. If you do not agree to these Terms, you may not use the Skill.

1. Acceptance of Terms

By enabling and using this Alexa skill, you agree to these Terms of Use and our Privacy Policy. These Terms apply to all users of the Skill, including those who may provide information to or through the Skill.

2. Use of the Skill

The Skill is provided for your personal use and must be used in compliance with these Terms. The Skill is designed to interact with Amazon’s Alexa voice service. By using the Skill, you acknowledge that your voice interactions and data are governed by Amazon’s terms and conditions and privacy policies, in addition to these Terms.

2.1 Requirements

• You must have an Amazon account and an Alexa-enabled device to use the Skill.
• You must be at least 18 years old or have the consent of a parent or legal guardian.
• You agree not to use the Skill for any illegal or unauthorized purpose.

2.2 Functionality

• The Skill allows you to interact with Solar Monitoring, which may involve linking your Solar Monitoring account to your Alexa account.
• Voice commands and interactions made through the Skill will be processed by Amazon and shared with Monitor My Solar for the purpose of delivering the requested functionality.

3. Account Linking

In order to use certain features of the Skill, you may be required to link your Solar Monitoring account to the Skill. By linking your account, you authorize us to share information with Amazon in order to provide the Skill’s functionality. Your use of the Skill, and any services it provides, is governed by the terms and conditions of Solar Monitoring, as well as these Terms of Use. If you unlink your account, certain features of the Skill may no longer be available.

4. Changes to the Skill and Terms

We reserve the right to modify or discontinue the Skill, or any part thereof, at any time without notice. We may also modify these Terms of Use from time to time. Your continued use of the Skill after any changes indicates your acceptance of the modified Terms. We encourage you to review these Terms periodically for updates.

5. Intellectual Property

All content, trademarks, and materials associated with the Skill are the intellectual property of Monitory My Solar or its licensors. You agree not to reproduce, modify, distribute, or create derivative works based on the Skill or its content without express permission from Monitor My Solar.

6. User Responsibilities

By using the Skill, you agree that

• You are responsible for all actions that occur under your Amazon account when using the Skill.
• You will not use the Skill for any illegal or unauthorized purpose.
• You will not interfere with or disrupt the Skill or its servers or networks.
• You will not attempt to gain unauthorized access to any part of the Skill or its servers.
• You will not attempt to reverse engineer, decompile, or disassemble the Skill or any part thereof.

7. Disclaimer of Warranties

The Skill is provided "as is" and "as available" without any warranties of any kind, whether express or implied. We do not warrant that the Skill will be uninterrupted, error-free, or secure. You use the Skill at your own risk. To the fullest extent permitted by law, Monitor My Solar disclaims all warranties, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

8. Limitation of Liability

To the maximum extent permitted by applicable law, Monitor My Solar shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of your use of or inability to use the Skill, even if [Your Company Name] has been advised of the possibility of such damages. This limitation of liability applies whether such damages arise from breach of contract, negligence, or any other legal theory.

9. Termination

We reserve the right to terminate or suspend your access to the Skill at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason. Upon termination, your right to use the Skill will immediately cease.

10. Governing Law and Jurisdiction

These Terms of Use shall be governed by and construed in accordance with the laws of United Kingdom of Great Britan and Ireland, without regard to its conflict of law principles. Any disputes arising out of or related to these Terms or the Skill shall be subject to the exclusive jurisdiction of the courts located in United Kingdom of Great Britan and Ireland.